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"Mike's
in-dealership program has given us a philosophy and direction
that has brought new excitement to our dealership. This program
makes us accountable for our success through the continuous reinforcement
of sales and leadership theories. Every month is something new
to look forward to."
Oneita
Fellows
General Manager
Crestwood Dodge
"The products
that are supplied to our salespeople and managers are what we've
been needing for a long time. The way they've been developed
showed us that Mike has a finger on the pulse of today's auto
dealership."
Joe
Falzon
Dealer
Signature Ford
"I like
knowing that every Monday morning they'll be a new lesson in
my email box. The Cyber-Training program helps to remind me of
the value of training."
Gloria
J. Morgan
The Trail Center, Inc.
"I want
to thank you for your overall excellence on the project. During
the development phase you went "above and beyond" to
ensure that our printed and spoken message was correct for our
audience. I also appreciate your preparation effort on this course.
By spending extra time with our clients and dealers, you quickly
learned to present ideas with the context of their business.
And in the classroom, your fast moving and likeable style made
your course one of the most memorable, applicable to the job,
and fun of all."
Larry
Schovan
Creative Manager
Sandy Corporation
"It was
a pleasure to work with you at the Harley Davidson University.
I especially admire your ability to merge practical ideas with
concepts that inspire."
Stewart
DeBrucker
Professor of Marketing
Whaton University
"Most
in-dealership training programs simply concentrate on increasing
sales. But Mike's program has a strong emphasis on making our
department managers better leaders. This type of training is
sure to bring our managers and their staff closer together, which
in turn will increase loyalty and productivity."
Bill
Jones
General Manager
Brighton Ford
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"I
wanted to thank you for the fine job you did at the salesperson
auto show training sessions in Orlando and Kansas City. You are
very skillful in developing a rapport with your audience, and
your enthusiasm is most infectious. It appeared that the attendees
at both meetings were receptive to your training suggestions,
and left with a share of your enthusiasm."
Dottie
Priehs
Displays and Exhibits
Ford Motor Company
"Harley-Davidson
University once again was very successful. Your H.O.G. seminar
proved to be one of the best. Your past experience with riding
motorcycles and your dedication and enthusiasm towards informing
our dealer network was displayed at its highest level."
Bill
Davidson
Manager, Harley Owners Group
Harley Davidson, Inc.
"Though
we just started with Mike's in-dealership program, we can already
see the excitement of knowing that every month, Mike will provide
us with continuous motivation and training. We've already seen
a difference by the way he provides support even when he's
not in the dealership."
Mike
Pruitt
Dealer
Mike Pruitt Lima Ford
"Your
seminar was 'ON THE MONEY' as it relates to addressing our
day-to-day challenges in the hospitality industry. You have
shown us that our ability to succeed as a team and as individuals
will rely on our ability to think outside the box in each and
every situation we are faced with."
Kathi
Lulesza
Hotel Manager
Wyndham Garden Hotels
"The
Manager's 52 Week Lesson Planbook is a tool that is of great
value, to any sales manager's training tool chest. It is full
of great ideas that can add better skills to any selling group.
It shows the importance of a manager being a coach, as well
as a sales leader."
Jerry
Haverty
President
Controlled Selling Systems
"The
Service Advisor Training Program is very well constructed.
It appears that a lot of thought and energy was expended in
the design stages. Overall, I would say that you have created
an educational tool that is relevant to the 'Real World' value
added techniques such as allowing the dealership to personalize
the orientation training to their own systems. Also, developing
62 different training sessions that can be completed at the
service managers discretion. These two areas alone allow the
dealership the ability to participate with the new advisor
or to redirect an old hand in areas that need tune-up. The
Service Advisor Training Program will be a valuable tool for
any dealership that wants to have a consistent, updatable training
program for service advisors."
J.
T. Doudna
Manager, Service Management Education
Chrysler Corporation
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