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Watch Your Website Live Live Visitor Monitoring and Live Chat

WhosOn is an extremely powerful live web site visitor monitoring, sales and support tool.

WhosOn will completely change the way you look at your website and empower you with the ability to communicate with your web site visitors as they look through your web pages. It has huge potential to save you money on support calls and adds a whole new communication stream for building customer relationships, improving marketing effectiveness and more importantly, helping to improve your profit margins with more efficient ways for potential customers to contact you.

Simple enough for even the smallest dealerships. These features are included in WhosOn:

• Live Visitor Monitoring
• Live PPC Tracking
• Live Chat
• Live Page Monitoring & Error Alerting
• Live Web Statistics & Web Analytics

WhosOn allows you to watch visitor activity on your web site in real time AND it allows your visitors to chat to operators within your dealership as they are browsing.

You can watch visitors arrive at your site in real time and move from page to page. You can instantly view information about the visitor, such as:

Live Visitor Statistics
WhosOn gives you a real time view of your web site visitor activity. You can watch visitors arrive at your site and move from page to page in real time. You can see where they came from (the Referrer), and specific data about the visitor, such as Country & City, Browser, Operating System and Reverse DNS. You can see if the visitor has been to your site before – and if so details of each previous visit. All this information is updated before your eyes in real time – as it happens. WhosOn shows spider activity separately allowing you to concentrate on ‘real’ visitors.

Historical Traffic Analysis
Whilst providing real time views of your visitor activity, WhosOn updates a SQL Database of Visits, Visitors, Page Views, and Referrers etc. You can run reports on this database using the included Charts & Reports tool. Over 50 standard traffic analysis reports are included, plus you can create your own.

Live Visitor Chat
WhosOn allows your web site visitors to chat to operators within your organization in real time. This enables you to provide live sales & support directly on your site. Whilst chatting, operators can instantly see details of the visitors visit(what pages they have looked at) and their previous visits. They can also access previous chats. Operators can ‘push’ pages to the visitor to help direct them to the correct part of your site. You can even pro-actively invite a visitor to chat with you.

Real Time Error & Exception Alerting
WhosOn can alert you in real time if any errors occur on your web site (such as a missing page). You can be alerted via popup messages sent to the WhosOn Client, or via Email, or even via SMS text messages to your mobile phone.

Prospect Detection
Prospect Detection allows you to focus on visitors to your site that are potential customers. You can define a set of key pages that when viewed a visitor will be flagged as a 'Prospect'. This can be over multiple visits. WhosOn then credits the first referrer with the prospect. This allows you to track advertisement ROI much more accurately than traditional hit counts.

Hacker Detection
WhosOn can detect visitors that may be trying to hack your site by watching for combinations of Exceptions that the visitor is raising. WhosOn can inform you of hacker attempts in real time and it can automatically exclude the visitor's IP address from IIS.

Remote Access
Using the WhosOn Client you can view live stats, receive real-time error reports and chat to your visitors remotely from the WhosOn PC. Multiple Clients can be connected to a single WhosOn Server. The Client works via your internal network or via the Internet.

WhosOn is available as three editions:

Installable Edition
You can buy the WhosOn server outright and run it on your own PC. This is a totally self-contained solution and uses no external services, so has no on-going costs. The Installable edition enables you to monitor live stats and provide visitor chat on any number of web sites. The Installable edition requires you to have a Windows 2000/2003 Server with a dedicated Internet connection.

>> Learn More - WhosOn Version 4 - Single User

>> Learn More - WhosOn Version 4 - 5 User

>> Learn More - WhosOn Version 4 - 10 User

WhosOn Personal Edition
WhosOn Personal Edition enables you to track and monitor visitor activity on your personal web sitem, MySpace pages or eBay auction pages in real time. Watch visitors hit your page. See where they are in the world, how they found you and if they have been to your page before. Provide live chat - so your web visitors can chat to you as they are viewing your page. You can specify a graphic to appear on your page when you are on-line and available to chat. WhosOn is completely self contained and does not use any third party services, so there are no on-going costs. Visitors do not need to download any software or browser plugins. WhosOn Personal Edition tracks visitors via a small image that you upload onto your page.

>> Learn More - WhosOn Version 4 - Personal Edition

Hosted Edition
This is the same product as the Installable edition, except we run the WhosOn server here for you and you download and run the WhosOn 'Client'. The Hosted Edition gives the same features. It is easy to setup and can be used on any web site, regardless of how it is hosted.

>> Learn More - WhosOn Hosted Service (3 Month Subscription